Deleting your Lexcellent account

Effective date: October 16, 2026

This page explains how to delete your Lexcellent account and the data associated with it. It applies to every Lexcellent client — the website and the Windows, macOS, iPhone, and Android apps — since they all share one account.

Option 1 — Delete it yourself (immediate)

In the iPhone or Android app: open Settings, scroll to Delete account and confirm.

On the website:

1. Open lexcellent.app in a web browser and sign in with your account.
2. Go to Settings.
3. Scroll to Delete account and select it.
4. Confirm. Your account and its data are deleted right away.

If you pay for Lexcellent Pro through the App Store or Google Play, deleting the account does not cancel that subscription — cancel it in your Apple ID or Google Play settings.

Option 2 — Ask us to delete it

If you can't sign in, email support@lexcellent.app from the email address registered to your account and ask us to delete it. We complete verified deletion requests within 30 days.

What is deleted

Deleting your account permanently removes your personal data, including:

• your account and email address;
• your vocabulary and saved words;
• texts and sources you imported, and the saved analysis of your imports;
• your study progress and history;
• device identifiers and push-notification tokens;
• any feedback you submitted.

You can also remove individual words or sources at any time from within the app, without deleting your whole account.

What may be retained

Copies of feedback messages you sent us may remain in our support inbox. We may keep a limited amount of information where the law requires it — for example billing, tax, fraud-prevention, security, or dispute-resolution records — for as long as required, after which it is deleted or anonymized. This is described in our Privacy Policy.

Questions

For anything related to deletion or your data, contact support@lexcellent.app.